Home About Us Services Benefits Inquiry Contact Us
           
 
 

ISO 20000: ITSM –INFORMATION TECHNOLOGY SYSTEM MANAGEMENT

ISO/IEC 20000 is the international standard for IT service management.
This standard enables you to independently demonstrate to your customers that you meet best practice.
ISO/IEC 20000 is applicable to any organization, large or small, in any sector or part of the world which relies on IT services. The standard is particularly applicable to internal / external IT service providers, IT departments and IT outsourcing organizations.
ISO/IEC 20000 certification demonstrates that an organization has adequate controls and procedures in place to consistently deliver a cost effective, quality IT service.
Some of the key benefits are listed below: IT service providers become more responsive to business driven rather than technology driven
  • External service providers can use certification as a differentiator and win new business as this increasingly becomes a contractual requirement
  • It gives more opportunities to improve the efficiency, reliability and consistency of IT services impacting costs and service
  • Certification audits enable the regular evaluation of the service management processes, which helps to maintain and improve effectiveness
  • The certification process can reduce the amount of supplier audits, thereby reducing costs
  • ISO/IEC 20000 is fully compatible with the ITIL (IT Infrastructure Library) framework of best practice guidance for ITSM processes

   
   
   
   
  Our Services...                    
  ISO 9001 : 2008   OHSAS 18001 : 2007   ISO 20000   GMP
  ISO 14001 :2004   ISO 27001 :2005   ISO 30000   WHO
  ISO 22000 : 2005   ISO 13485   SA- 8000   KOSHER CERTIFICATION
  BSC   ATEX CERTIFICATION   ISI Mark   Treade Mark Registration
  CE Marking            
 
 
All Rights Reserved by Royal Consultancy. Designed & Developed By : Attune Infocom Pvt. Ltd